The Meadiating Effect of Quality Culture on the Relationship Between Total Quality Management Practices and Competitiveness

Submitted: Apr 27, 2013; Accepted: Jun 3, 2013; Published: Jun 30, 2013 Abstract: Quality culture conditions are strongly linked with project outcomes and hence, initiatives undertaken should be incorporated to the organizational cultural changes. Total quality management practices in construction industries can be described as the processes or that aligns the business performance strategy to the business processes in the hopes of achieving customer satisfaction and product and services quality. The aim of the study is to evaluate the mediating effect of quality culture on the relationship between quality management practices and competitiveness. In order to achieve the study objective in the present study, a survey conducted. Questionnaires distributed to the contractor’s managers in Saudi Arabia. The findings of the study turn out to be true; the study will contribute to both theory and practice. Through the present study, the researcher expects the findings to shed light on the research conducted hierarchical regression to analysis using quality culture as a mediator in the relationship between total quality management practices and competitiveness.